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FAQ

Frequently Asked Questions

  • What payment methods we accept?
    • We accept all major payment methods including Visa, MasterCard, Amex, Apple Pay and Google Pay.
    • What is the expected time for the order to be ready for Pick-up?
      • Expected time is 30 - 40 mins.
    • Can we order alcohol and drinks on your website?
      • In accordance with laws, we can only deliver canned and bottled alcoholic beverages.
    • Can we order on this website?
      • Yes we are offering Pickup orders from our website. You can check out our menu from the Food Menu and the Drinks Menu
    • What if one has an allergy?
      • Please mention any allergy or dietary restrictions in the “Add an Order Note” section, once you add the food item in cart. We do provide gluten free as well as Vegan (dairy free) products and try to ensure any cross contamination. But we can not guarantee any air borne contamination.
    • What if I want to have any modifications in my food item?
      • Please mention any modification, like no sauce in the bun, or no onion/tomato etc. in the “Add an Order Note” section, once you add the food item in cart.
    •  Number of times our customers have a question in their mind, Whether the food is matching with the pictures?
    • No, pictures are the representation of the food item not the exact food. We have provided the description below each food item. You can get a fair amount of idea of what will be served. e.g. all burgers and sandwiches come with fries, if you wish your fries can be substituted with a salad. If you are not sure of sides in a dish kindly call our kitchen, we will be more than happy to accommodate your request
      • How do you ensure your employees and delivery staff are not exposed to COVID Symptoms?
        • We are trying to ensure to follow all health and safety guidelines to avoid spread of COVID.  
      • How to reach us?
        • We are located at 17380 Yonge street, Newmarket. Our location is accessible from Millard Ave (W) and Yonge Street intersection. Ours is a white heritage building, front entrance is besides Moxie and back entrance is just opposite to Crosslands Church.